For the third year in a row, Willory has been awarded a spot on the NorthCoast 99, which recognizes workplaces in Northeast Ohio dedicated to developing top talent. This year Willory was awarded the “Challenging and Meaningful Work” category winner. We are honored and humbled to receive this award again and it is with that humility that we present a series of blogs examining how Willory has created an award-winning culture.
I was recently talking with our summer intern about her experience as a tour guide. As tour guides they experience extensive training to memorize routes, statistics, and attraction facts. But what really stood out about their training is that they’re instructed to emphasize why they continue to return to the college. It’s not as important to say why you picked the school, but explain why you stayed. It’s that moment that lets the heart of the university shine through and people can (hopefully) better imagine themselves or their children as part of that community.
The word “goodbye” is dubious as there’s typically nothing inherently ‘good’ associated with it. This is also true when it’s time to say goodbye to one of your employees who has chosen to move on. Whether it’s an all-star manager or your sub-par administrative assistant, losing an employee can be disruptive and cause significant and unexpected change within your company.
Imagine walking into a new job and nothing is ready for you – you have no desk, computer, and your supervisor is nowhere to be found. All the enthusiasm you brought with you instantly fades and now self-doubt fills its place. Was taking this job the right call?
Developing policies and rules. It’s a fraction of what we do (cynics may think it is all HR does), but often it’s necessary. As you know, HR needs to be proactive about policies and that includes policies about social media. With its pervasive nature, social media can have a big impact on your organization. And if you do not have a social media policy in place you may just be setting yourself up for disaster.